Report files are stored in the report upload and output directories of the Astra Schedule installation.  These directories are specified during the report server configuration during implementation.

By default, Crystal Reports limits the number of drop-down values in a pick list to 1000.  Schools that have large data sets may find that certain reports do not display all of their values on lists when choosing parameters for the report.  One solution to this issue is to update the registry to get around the arbitrary limit imposed by Crystal Reports.  While there is no way to show "unlimited" choices, you can specify an amount of parameter values to display.

If this is undesirable, you may need to use an alternate version of reports that allows for the parameter to be typed in directly, rather than selected from a list.  In some cases, this feature is provided automatically in the default report.

To edit the registry to allow more than 1000 rows, perform the following:

1.Identify the following registry entry on your system:
 
Regedit\HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\Crystal Reports\DatabaseOptions\LOV
 
(64-Bit path:  HIKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Business Objects\crystal Reports\DatabaseOptions\LOV)

2.Add the following String Value:
 
MaxRowsetRecords

3.Set MaxRowsetRecords to the desired value by entering the number you wish to allow (e.g. 2000, 3000, 10000, etc.)

NOTE:  Performance can be slowed if too many rows are enabled.  This may require some experimentation.